Ok, here's a Pet Peeve post:
Me: What's on the screen?
User: Nothing.
Me: So, the screens black? Did the power go out?
User: No, there's stuff on the screen.
Me: What kind of stuff?
User: Icons, Start...
Me: So you can see the Desktop.
User: Yea, and there's a message.
Me: Did that just pop up or was it there when I asked what was on the screen?
User: It was there, I didn't know you wanted to know that.
Me: What does the message say?
User: Something about an error.
Me: Ok, I want to help you fix that error, but first I need to know exactly what the error message says.
User: Oh, it says that file xxxxxxx.yyy can't be found.
Me: Ok, I will send a copy of that file. Just to speed things along, can you read me any messages or errors that pop up, especially if I ask, 'What's on the screen.'
User: Why do I have to do everything?!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment